Privacy Policy

Effective Date: April 1, 2023

 

 

1. Introduction

Welcome to Puppy La Vie. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.

 

2. Information We Collect

• Personal Information: When you make a purchase or sign up for our services, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.

• Pet Information: We may also collect information about your pets, including their names, breeds, ages, and any special dietary or medical needs.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather data on site usage.

 

3. How We Use Your Information

• To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and providing customer support.

• To Improve Services: Information about your interactions with our website helps us to improve our services, products, and user experience.

• Marketing: With your consent, we may send you promotional emails or offers. You can opt out at any time.

• Pet Care Recommendations: Based on the pet information you provide, we may offer personalized pet care advice or product recommendations.

 

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that help us operate our website, process payments, and deliver orders.

• Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.

 

5. Security Measures

We implement various security measures to protect your personal information, including encryption, secure servers, and restricted access to your data. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

 

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at [Your Contact Information].

 

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

 

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at Info@puppylavie.com